NEW YORK — Margaret Bordelon can still feel the hands of the drunk man who tried to pull her in for a kiss at the end of his Uber ride last September in Lafayette, Louisiana.
An Uber driver for only a few months, Bordelon, 45, finally convinced the customer to let her go. Since he booked the ride through a friend, she did not know his name.
After reporting the incident by phone to Uber the same night, a company representative told her that she would no longer be paired with the account holder. Beyond that, there was little else she could do for protection.
“When I asked Uber what it was going to do to protect me and other women going forward, I received no response,” Bordelon recalled.
Uber reiterated the message to her in writing a day