Month: March 2020

Coronavirus and food delivery safety

The result is that many of us — restaurants and consumers alike — are now relying on third-party delivery services like GrubHub and Caviar, which are changing their practices to accommodate the new normal.

DoorDash, which also owns Caviar, has implemented no-contact delivery: Delivery people pick up and drop off packages without interacting face to face with either restaurant workers or customers, by, for example, having them grab prepared bags from a designated table, text customers when they arrive and leave food on a doorstep. The company has detailed information on their websites about best practices for merchants and delivery people. Both services are offering two weeks of paid sick leave to delivery people who are ill or who have been quarantined. Significantly, the company is also waiving commissions for 30 days for independent restaurants new to the app and

2020 Ford Escape SE Sport Hybrid Drivers’ Notes | Photos, specs, impressions

The 2020 Ford Escape Hybrid aims to offer peak efficiency, but it doesn’t shout its green cred from the heavens above. Ford is confident enough in the hybrid’s ability to be fun that it’s applied this powertrain to a trim called SE Sport. It’s no sports crossover, but we were pleasantly surprised by this vehicle’s performance. Hybrid badging is kept to a minimum, and the styling hardly strays from the regular gas engine Escape. Ford uses an updated 2.5-liter four-cylinder engine and a single electric motor to transmit power to all four-wheels in our all-wheel drive tester. This amounts to a combined system output of 200 horsepower and 152 pound-feet of torque. There are no surprises in the transmission, as Ford channels power through an electronic CVT. Fuel economy is impressive, as the Escape manages a 40

Coronavirus forces Goodwood Festival of Speed organizers to postpone

Another one bites the dust as the Goodwood Festival of Speed becomes the latest victim of the global coronavirus pandemic. Organizers say they will look to reschedule the popular annual motorsports celebration, which was set for July 9-12 in West Sussex, England.

“Following all that’s happened in the last few weeks and the advice we have received from the U.K. government, we have decided to postpone the Festival of Speed presented by Mastercard, to later in the year,” organizers said in a message posted online.

A rescheduled date would “most likely” be chosen in late summer or early fall, they said, with all tickets and hospitality bookings already purchased remaining valid.

“We obviously want to be sure of choosing the best possible date; this will require some careful consideration and as soon as we have that we will let you

Honda CB-F motorcycle concept revealed with retro design

In addition to major car shows being cancelled or postponed, the Osaka and Tokyo Motorcycle Shows have also been disrupted. That isn’t stopping Honda from showing its wares, such as this Honda CB-F concept bike. The company decided to reveal it solely online, rather than at a show with people.

According to Honda, it’s a tribute to the CB750F and CB900F motorcycles of the late 1970s and early 1980s. And the styling certainly reveals that. At a glance, the gas tank and bodywork look incredibly similar to those bikes, with boxy lines and and angular tail. But looking closer shows that the tank and bodywork blend together better, and the taillight has been shaped to fit the angle of the tail. The front mudguard is shortened and simplified, and there are no visible turn signals. It does still have

NYC wants delivery companies to trade trucks for bikes

In a bid to ameliorate the horrific traffic congestion in midtown and lower Manhattan, the New York City Mayor’s Office is trying to spur package delivery companies to switch from trucks to cargo bikes. Earlier this month, it announced a six-month pilot program that will introduce cargo bikes to the city, primarily south of 60th Street.

The pedal-assist electric bikes are not supposed to exceed 12 mph, can travel on the roadway or in bike lanes, and are do not have to pay to park at the curb and unload.

UPS, Amazon, and DHL have signed up, and other freight delivery services are invited to join. So far, FedEx and the USPS have not signed on.

DHL already has launched a pilot program in Germany. UPS has one in Toronto, Portland, Seattle and elsewhere. And Amazon claims to already have

American Customer Satisfaction Index automobile rankings

  • Image Credit: Drew Phillips

American Customer Satisfaction Index automobile brand rankings

According to the American Customer Satisfaction Index, the average customer satisfaction for all new car brands improved by a significant 3.8 percent to 82 on a 100-point scale when compared to 2015. This ends a three-year decline in customer satisfaction and puts the automobile category at the top of ACSI’s customer satisfaction rankings, ahead of TV and video players and credit unions.

Even better, the improvements are widespread. Out of 24 companies the ACSI tracked this year, 16 improved in customer satisfaction, and only 5 declined. Additionally, American, Asian and European cars are all nearly equal in satisfaction.

Of course, there is always room for improvement. Although customers seemed to be particularly pleased with performance, dependability and exterior styling, they were least satisfied with gas mileage and